Privacy Statement

Information about www.polarplanet.co.uk’s Privacy Policy

Polarplanet.co.uk is committed to protecting your privacy through the use of our website. We want a website that is free and easy to use. This statement relates to the information that can or is gathered, how it is stored and protected.

Privacy Policy for www.polarplanet.co.uk

If you require any more information or have any questions about our privacy policy, feel free to contact us by email at sales@polarplanet.co.uk.

At www.polarplanet.co.uk, the privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information is received and collected by www.polarplanet.co.uk and how it is used.

Information that is Collected from Users on this Website

Information is collected from visitors to this website. Different information is collected and the type of information collected depends upon the parts of the site that you access. Personal information, such as names, are only collected upon registration. Addresses and telephone numbers are only collected at the stage where you are actually making a purchase. This information is stored in a number of different ways.

Login details are stored using ‘cookies’ which are small files of data created by our software. The cookies are then stored on your computer. The information collected and stored in these cookies only relates to your login username and your user preferences. At no time is any information stored in any cookie that can identify an individual user. You may delete these cookies at any time by following the instructions given by the web browser or operating system on your computer.

Credit card, debit card or bank details of any kind are NOT collected. All online payments are carried out by secure online processing companies, such as PayPal, who utilise industry leading encryption techniques to help protect against identity theft and fraud.

All transactions are covered with 100% protection against unauthorised payments from your account.

Your password is protected via state of the art, 32 bit, digital encryption. We have no access to your password and in the event that you forget your password, a new one will be randomly generated by our system and sent to the email address that you provided when you signed up. You may edit this password at any time using the facilities directly available on our website.

We try to utilise state of the art protection to maintain all information held on our system. If your personal information is held on our systems, you may edit or delete this information at any time using the facilities directly available via our website.

You can, at any time, inform us that you wish to have your details removed from our system.

We will never sell or otherwise transfer this information to any third party.

Information Collected via your Emails or Contact Form

If you send an enquiry via email or complete a contact form, we will only use that information to respond to your request. We will not pass that information on to any other party unless you directly and specifically request us to do so.

Information Collected via Email Alert Requests

If you sign-up for information to be sent to you via Email Alerts, we will only use the information supplied, to provide that service. We will hold this information only for the requested duration of the service. You may at any time withdraw, correct, or update the information that you have provided and you may also request, at any time, that we remove your details and cancel your subscription. Occasionally we may contact subscribers to help improve the services that we offer.

please note: This privacy statement only covers polarplanet.co.uk website. Links within this site to other websites are not covered by this statement.

Other Information Collected From Users Of Our Website

Log Files

Like many other web sites, www.polarplanet.co.uk makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyse trends, administer the site, track users’ movements around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons

www.polarplanet.co.uk does use cookies to store information about visitors’ preferences, record user-specific information on which pages the user access or visit, customise web page content based on visitors browser type or other information that the visitor sends via their browser.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.